This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this policy.
Any questions regarding this policy and our privacy practices should be sent by email to firstname.lastname@example.org
All personal data provided by you through our website will be held by A Little Dramatic in accordance with the requirements of the General Data Protection Regulations 2018.
Who are we?
A Little Dramatic is a Drama class for 3-5 year olds. We are a new limited company who seek to run fun and engaging classes with toddlers. We help children to improve their “C” skills: Communication, Cooperation, Control, Creativity and Confidence.
How do we collect information from you?
We obtain information about you when you use our websites to enquire about or purchase our products and services, for example:
• if you enquire about attending the classes;
• if you register to attend a class;
• if you register for the waiting list
What type of information is collected from you?
The personal information we collect might include your name, email address, your child’s name and age, your IP address, your phone number and information regarding what pages are accessed and when.
If you pay by credit, debit card or contactless payment information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. (We currently work with STRIPE, Woocommerce.com and SUM UP).
How is your information used?
We may use your information to:
- carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- contact you regarding your booking
- manage your booking
We have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
The right to access:
You have the right to ask for a copy of the information A Little Dramatic hold about you (a subject access request), for which we may charge a £10 fee to cover our costs in providing you with details of the information we hold about you.
The right to rectification:
The accuracy of your information is important to us. If you change your contact details, or any of the information we hold is inaccurate or out of date, please contact us directly.
The right to erasure:
In some circumstances you have the right to the erasure of your personal data without undue delay.
Those circumstances include:
- the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
- you withdraw consent to consent-based processing;
- the processing is for direct marketing purposes;
- the personal data has been unlawfully processed.
However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation;
- for the establishment, exercise or defence of legal claims.
The right to restrict processing:
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:
- you contest the accuracy of the personal data;
- processing is unlawful, but you oppose erasure;
- we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims;
- you have objected to processing, pending the verification of that objection.
Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it:
- with your consent;
- for the establishment, exercise or defence of legal claims;
- for the protection of the rights of another natural or legal person;
- for reasons of important public interest.
The right to object to processing:
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for:
• the performance of a task carried out in the public interest or in the exercise of any official authority vested in us;
• the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
The right to data portability:
To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
The right to complain to a supervisory authority:
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
The right to withdraw consent:
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by contacting us by email at email@example.com
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Product Providers we work in association with:
We may sometimes work closely with a selected group of third party product and service providers to bring you a range of quality and reliable products and services which we believe may be relevant to your needs (e.g. offers on Drama performances and café products at the Redbridge Drama Centre.) Any offers from third parties, will be sent from A Little Dramatic and not the third party.
When you are using our secure online payment pages, your payment is processed by a third party payment processor (currently STRIPE, Woocommerce.com and SUM UP), who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us and feel free to look up their policies online.
Security precautions in place to protect the loss, misuse or alteration of your information:
When you give us personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected through SUM UP. Please see their policy for more information.
Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Links to other websites:
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Review of this policy:
We keep this policy under regular review. This policy was last updated in July 2019.